Expert Insights

Your Best Customers Love Your Product. That’s Why You’re Stalled.

IDEAS / POST Your Best Customers Love Your Product. That’s Why You’re Stalled.   It was a full house at WebSummit.  Not surprising, considering the panellists: Jess Kirkman, Global Head of Brand Creative at Mattel, and Danny Rensch, Co-Founder and Chief Chess Officer at Chess.com. And they were talking about insanely successful products everyone knows […]

Your Best Customers Love Your Product. That’s Why You’re Stalled. Read More »

When Growth Stalls

IDEAS / POST The Blind Spots Driving Stalled Growth in PE Portfolio Companies Private equity firms are good at spotting underperformance. What’s harder is understanding why some portfolio companies remain stuck, even after serious intervention. From the outside, a typical work in progress inspires confidence. Leadership has been adjusted, capital deployed, and improvements (courtesy of

When Growth Stalls Read More »

The (Multi) Million Dollar Question: Are You Building All-Stars, or Superstars?

IDEAS / POST Why The Most Dangerous Portfolio Companies Look Like Rocket Ships In my latest Growth conversation with collaborator Lorraine McGregor and guest Frederic Vanduynslaeger, we unpacked a disturbing story: a $10 million ARR company that went on to lose $3.4 million in value during acquisition because of a deep-rooted psychological flaw.  That flaw

The (Multi) Million Dollar Question: Are You Building All-Stars, or Superstars? Read More »

The Missing Playbook

IDEAS / POST Lorraine McGregor and I had been working parallel tracks for years. She was helping companies unlock unrealized growth potential from operations and financial perspectives. I was doing the same, from the brand and narrative perspective. Both approaches delivered strong results. But when we compared what we’d been seeing in companies trying to

The Missing Playbook Read More »

The Trap Great Products Fall Into – And How To Escape It

IDEAS / POST I was looking at a fast-growing lighting company recently. Beautiful products, polished site, confident testimonials. Honestly? I felt a little insecure. Everything they were doing looked right. High growth. Great design. Expanding markets. A team clearly proud of their work. And yet, I couldn’t shake the feeling that something was missing. This

The Trap Great Products Fall Into – And How To Escape It Read More »

Stop Trying to Impress Them. Start Meeting Them Where They Are.

IDEAS / POST I’m working with a charity right now. Good, smart people doing important work. But their pitch, like virtually every charity pitch, focused on the steps they took to help people in despair. Pure methodology. Here’s what we do, here’s how we help. The disconnect: donors are overwhelmingly businesspeople. They feel comfortable with business

Stop Trying to Impress Them. Start Meeting Them Where They Are. Read More »