Expert Insights

business strategy lessons from Chess.com growth

Your Best Customers Love Your Product. That’s Why You’re Stalled.

IDEAS / POST   Your Best Customers Love Your Product. That’s Why You’re Stalled. It was a full house at WebSummit. Not surprising, considering the panellists: Jess Kirkman, Global Head of Brand Creative at Mattel, and Danny Rensch, Co-Founder and Chief Chess Officer at Chess.com. And they were talking about insanely successful products everyone knows

Your Best Customers Love Your Product. That’s Why You’re Stalled. Read More »

stalled growth in founder-led companies - clock mechanism

When Growth Stalls

IDEAS / POST The Blind Spots Driving Stalled Growth in PE Portfolio Companies Private equity firms are good at spotting underperformance. What’s harder is understanding why some portfolio companies remain stuck, even after serious intervention. From the outside, a typical work in progress inspires confidence. Leadership has been adjusted, capital deployed, and improvements (courtesy of

When Growth Stalls Read More »

The (Multi) Million Dollar Question: Are You Building All-Stars, or Superstars?

IDEAS / POST Why The Most Dangerous Portfolio Companies Look Like Rocket Ships In my latest Growth conversation with collaborator Lorraine McGregor and guest Frederic Vanduynslaeger, we unpacked a disturbing story: a $10 million ARR company that went on to lose $3.4 million in value during acquisition because of a deep-rooted psychological flaw.  That flaw

The (Multi) Million Dollar Question: Are You Building All-Stars, or Superstars? Read More »

The Missing Playbook

IDEAS / POST Lorraine McGregor and I had been working parallel tracks for years. She was helping companies unlock unrealized growth potential from operations and financial perspectives. I was doing the same, from the brand and narrative perspective. Both approaches delivered strong results. But when we compared what we’d been seeing in companies trying to

The Missing Playbook Read More »