Expert Insights

business strategy lessons from Chess.com growth

Your Best Customers Love Your Product. That’s Why You’re Stalled.

IDEAS / POST   Your Best Customers Love Your Product. That’s Why You’re Stalled. It was a full house at WebSummit. Not surprising, considering the panellists: Jess Kirkman, Global Head of Brand Creative at Mattel, and Danny Rensch, Co-Founder and Chief Chess Officer at Chess.com. And they were talking about insanely successful products everyone knows

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hamster wheel representing stalled growth in portfolio companies

When Growth Stalls

IDEAS / POST The Blind Spots Driving Stalled Growth in PE Portfolio Companies Private equity firms are good at spotting underperformance in portfolio companies with stalled growth. What’s harder is understanding why some remain stuck, even after serious intervention. From the outside, a typical work in progress inspires confidence. Leadership has been adjusted, capital deployed,

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icon of pain of founder dependency risk in PE due diligence

Founder Dependency Risk: The ‘All-Stars’ vs ‘Superstar’ Scenario

IDEAS / POST Why The Most Dangerous Portfolio Companies Look Like Rocket Ships In a recent conversation with Frederic Vanduynslaeger,  my Where Growth Stalls co-host and I unpacked a real case of founder dependency risk: a $10 million ARR company that lost $3.4 million in value during acquisition. That flaw came out in an answer

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notebook and pen representing the planning behind scaling for sale

The Missing Playbook

IDEAS / POST Lorraine McGregor and I had been working parallel tracks for years. She was helping companies unlock unrealized growth potential from operations and financial perspectives. I was doing the same, from the brand and narrative perspective. Both approaches delivered strong results. But when we compared what we’d been seeing in companies trying to

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